Frequently asked questions

FavStarBeauty is a premium hair and beauty brand specializing in high-quality hair bundles, wigs, and beauty products designed to help customers achieve a natural and elegant look.

We offer high-quality hair bundles and wigs made from carefully sourced hair to ensure softness, durability, and a natural appearance. Our products are designed to blend easily with natural hair and can be styled as desired.

Yes. Our hair can be styled with heat tools such as flat irons and curling irons. It can also be dyed or colored by a professional stylist. To maintain the quality of the hair, we recommend using heat protectant and proper hair care products.

Orders are typically processed within 1–3 business days. Standard shipping within the United States usually takes 3–7 business days depending on your location.

Currently, we primarily ship within the United States. International shipping options may be available in the future.

Once your order is shipped, you will receive a tracking number by email so you can monitor the delivery status of your package.

Due to hygiene and quality control reasons, hair products must remain unused, unwashed, and in their original packaging to be eligible for return. Please review our full refund policy for detailed information.

Orders can only be canceled or modified within 24 hours of purchase. Once an order has been processed or shipped, we are unable to make changes.

To maintain the quality and longevity of the hair: Wash gently with sulfate-free shampoo Use conditioner regularly Avoid excessive heat styling Store hair properly when not in use Proper care can significantly extend the life of your hair bundles.

If you have any questions or need assistance, please contact us through our website or email our support team. We are happy to help.

Wholesale opportunities may be available for salons or beauty professionals. Please contact us for more information about wholesale pricing and partnerships.

Yes. Our hair products are designed to be easy to install and style, making them suitable for both beginners and experienced users.